Streamline provider communications
Provider Connectivity Solutions
MW Exchange Provider Portal Services
In order to create the opportunity to streamline a variety of processes, we have developed a provider-facing portal, the MW Exchange. For our clients choosing to use the Exchange, they are able to specify which providers may participate in order to better streamline processes.
Online Provider
Registration
Allows payees to register based on payor-identified access. This "single registration" process identifies the payee and links them to all payers in the system.
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Bill/Payment Status
Inquiries
Payees can see the status of bill payment, significantly reducing provider calls to the payor.
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Treatment Authorization Requests
Authorization requests can be submitted electronically, allowing them to be triaged and managed by the payor’s staff in the CareWare utilization review module.
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Reconsideration of Processed Bills
Allows providers to manage their reconsideration/2nd Bill review process online.
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Prospective Agreement of Reimbursement
Payors can set parameters for pre-approval of certain requests, potentially including the application of fee schedule, eliminating bill review on those procedures.
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Document Management Systems Compatibility
Images of checks, EORs and payment data can be presented to the provider through the Exchange, providing further details on the payment status and/or process
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